BR +55 11 3069 3925 | USA +1 469 620 7643

senhasegura is the only solution to get 100% recommendation in the 2022 Voice of the Customer

by | Feb 15, 2023 | BLOG, Uncategorized | 0 comments

Written by Priscilla Silva

São Paulo, January 20, 2023 – Based on final users reviews, senhasegura is listed in the recently published December 2022 version of the Gartner Peer Insights “Voice of the Customer” report for Privileged Access Management (PAM) as the only solution to achieve the highest recommendation rate among the 16 global vendors ranked in the document, scoring 5 out of 5 for the time frame of the analysis, starting in April 2021 and ending in October 2022.

Highlights include the “Product Capabilities” and “Support Experience” categories, each scoring 4.9 out of 5. Completing the list of rated categories are “Sales Experience” and “Deployment Experience”, equally scoring 4.8 out of 5, which leads senhasegura to the top result in all 4 categories compared to the other solutions.

The report also announces senhasegura as a “Strong Performer” vendor, exceeding the market average in Overall Experience. For Rogério Godoy, CMO at senhasegura, the commitment of the support departments to the users ensures that the solution holds a prominent place in the PAM market.

He says, “Previous reports from Gartner and other technology research firms have already made it clear that our service is a skill, a uniqueness. The successful execution of a product is the very least expected by consumers who make high investments in cybersecurity, and for us it is imperative that the needs and expectations of our customers are part of every stage of building what we offer.” And he adds: “From marketing, to sales, up to our platforms, it’s important for us to practice the idea of ‘otherness’, i.e., do we stop to think what are our clients preferences, what do they need, are we matching it? When the ‘Voice of the Customer’ results come in, we understand that we’re having a good dialog with our customers.”

What is Gartner Peer Insights?

According to the official description released in the report, “Gartner Peer Insights is a free peer review and ratings platform designed for enterprise software and services decision makers. Reviews go through a strict validation and moderation process in an effort to ensure they are authentic.” In addition to individual comments, the document is complementary to Gartner’s expert research and can play a key role in purchasing processes.

As standard Gartner methodology points out, only PAM solution vendors that obtain 20 or more published and eligible reviews according to the authenticity criteria, and 15 or more reviews that rate the Product’s Capability and Support Service during the 18-month timeframe are included in the report. Vendor partners and end users of companies with revenues of less than $50 million are excluded from the reviews. Learn more at the Gartner Peer Insights portal.

Are you enjoying this post? Join our Newsletter!

Newsletter Blog EN

15 + 5 =

We will send newsletters and promotional emails. By entering my data, I agree to the Privacy Policy and the Terms of Use.

 

About senhasegura

senhasegura is committed to helping companies become more secure and resilient by stopping privilege abuse from inside and outside the organization. senhasegura’s award-winning 360º Privilege Platform addresses the entire privileged access management lifecycle, including before, during, and after access, and plays a critical role in implementing a robust zero trust architecture. Headquartered in Brazil, senhasegura is a global leader with customers in over 55 countries throughout Latin America, North America, Asia-Pacific, Europe, the Middle East, and Africa. The Company’s PAM solution is distributed through an international network of more than 150 value-added, trusted channel partners. For more information, follow us on LinkedIn, Twitter, Instagram and Facebook.

SaaS, PaaS and IaaS: Learn about theCloud Computing Options

Understand these solutions to choose the best alternative for your business. For many years, we have been using cloud computing to access files that are not stored on a computer, but on email servers, social network websites, or internet pages, without the need of...

What does a Chief Information Security Officer (CISO) do?

A Chief Information Security Officer (CISO) is a high-level professional responsible for the digital security of a company. If you aspire to obtain this position, read our text until the end. In it, we explain more about the profession. With the advancement of...

An overview of essential certifications for CISOs

In the world of cybersecurity, the role of a CISO is crucial in protecting data and sensitive information. To excel in this career, it is necessary to have certain certifications, including Certified Information Systems Security Professional (CISSP), Certified Ethical...

What is the role of a CISO during a cyber attack?

The CISO plays a crucial role in incident management during cyber attacks as they are responsible for implementing containment and eradication measures. However, it is also their role to detect and prevent threats. Learn more in this article about the responsibilities...

Security Training Best Practices for Privileged Users

It is essential to train privileged users to avoid cyber threats, as they are the primary victims of hackers. Read our article and learn how to do it. Privileged user credentials are among the main targets of cybercriminals since they allow them to access data and...